About VAULT

Secure Property-wide Wi-Fi Networks

With VAULT, all areas maintain robust connectivity, including guest rooms, common and public space, guest amenities and staff offices.

Secure, Seamless Connection…

Wait! Doesn’t Passpoint Do That?

Passpoint misses the mark on the most critical part of hospitality… Customer Experience. Here are common pop-up boxes, bound to raise major concerns with most guests.

  • Passpoint requires a profile to be installed on the device
  • Not all devices support profiles, including many corporate-owned and headless devices
  • Presents users with a security warning to install
  • Users don’t trust profiles
  • The installation process is cumbersome
  • It’s unintuitive for users

With VAULT, device connections are PSK based

Every device in the world supports PSK, and virtually every device owner knows how to use them.

More Reasons Why Hotels Need VAULT

Security Vulnerabilities

Many Wi-Fi networks do not sufficiently encrypt network data. IP spoofing, eavesdropping, DNS spoofing, SSL hijacking, and other methods are often used by attackers to capture activity or alter the connections of hotel guests and staff.

MAC-Randomization

  • Forces the network to view each device connection as a new device.

  • Removes the ability for accurate location-based services.

  • May force guests to re-authenticate each time they connect.

What VAULT Does

Secure the Unsecured and Vulnerable Wi-Fi Networks

Until now, there hasn’t been a secure and frictionless way to create and deliver unique Wi-Fi passwords to users.

Their mobile device is recognized and securely connected to the network.

A notification is sent to the loyalty app with the guest’s room number and digital key.

Based on loyalty status, the guest’s PSK is assigned to a bandwidth tier.

Noteworthy Stats

Why You Need VAULT

0%
Of hotel guests say reliable, secure and high-speed Wi-Fi is a top priority.
0M
The average cost of a hospitality related data breach in 2023.
0%
Of guests see mobile check-in and check-out as an important service.
0
Every 39 seconds, a successful cyber-attack is conducted. That’s scary!

The Brand Experience

VAULT creates a secure, consistent Wi-Fi journey throughout the global footprint. VAULT triggers different types of policies that are user and location-based. It understands when the user is on property or roaming and applies different types of network policies and given allowances. For example, bandwidth limitations, content filtering, assigned VLAN.

Loyalty App Integration

Enhanced guest data with location-based services

  • Provide loyalty app exclusive offers based on location-based services.
  • Leverage in app advertisements and discounts when loyalty member is connected – i.e. a drink coupon when connected to the restaurant Wi-Fi.

Drive app downloads by providing passwords in the app

  • Require app downloads for users to view/change their Wi-Fi password.
  • When a loyalty member has the app, as soon as their device connects to the network, send a notification with their room number and digital key for automated check-in.

Dynamic VLAN

Guests’ smart and IoT devices are placed on a unique, isolated VLAN or Personal Area Network (PAN), creating a secure “bubble” inside the guest room and throughout the property.

Overlays Existing Infrastructure

Implement VAULT on the existing Wi-Fi infrastructure without expensive hardware upgrades or additional on-premise devices.

Loyalty App Integration

Seamless onboarding with one-time authentication via the hotel app. Gain access to guest data usage like records of all available wireless networks at branded properties.

Global Roaming

Regardless of location, VAULT allows guests to roam from one property to another. One unique SSID can service billions of guests.

Bandwidth Management

Define bandwidth policies for each VAULT key. Set per device or share the allotment for all devices connected with the same key.

Captive Portal

Keep your captive portal for Wi-Fi authentication or drive value to your loyalty app…or BOTH! The choice is yours.

Recapping Challenges that VAULT Solves

VAULT eliminates the need for complicated gateways with high support and licensing costs. Plus, automatic connectivity means no PSK hunting.

Bypass MAC Randomization

VAULT doesn’t rely on MAC addresses to be connected.

Certificates and Hotspot 2.0

Bypass unnecessary security steps like certificate installations.

Security That Follows the User

No need for open and unsecured common space networks.

Testimonials

What People are Saying

GSG Teknoloji added VAULT to its product portfolio to deliver a modern approach to Wi-Fi roaming that is unique, secure and easy to deploy.

Burak Gunday
Managing Partner
GSG Teknoloji Turkey