Move-in Ready Wi-Fi

Onboard Residents, Guests, and Staff with Ease

Facilitate easy onboarding where residents can change passwords, manage devices, and provide guest access through an intuitive interface. IoT and smart devices are easily added to the network with standard manufacturer instructions.

Add Resident

VAULT has options! Residents are added by the property admin, network admin, via the PMS, or by self sign-up.

Resident Welcome Email

VAULT automatically sends the resident a welcome email with link to view and accept the network operator’s terms and conditions.

Set Account Password and Surf!

Upon term acceptance, the resident creates an account password and logs in to access their Wi-Fi password. Done!

The Resident Experience

Welcome Email and Usage Terms

  • No appointment needed with the property manager or hours on the phone with support.
  • Simple, one-time authentication. Understanding MAC addresses is a thing of the past and replaced with manufacturer’s instructions to add IoT devices.
  • Residents enjoy secure Wi-Fi in-unit and throughout property. Their password works on any VAULT-enabled network in the world.
Noteworthy Stats

Why You Need VAULT

0%
Among residents in the U.S. and Canada reveal Wi-Fi connectivity issues.
0M
New apartments needed by 2035 to meet domestic growth demands.
0%
Of renters value internet service immediately available upon move-in.
$0
Annual cost renters pay for extra mobile data to compensate for poor Wi-Fi.

Resident Tools

Intuitive Wi-Fi Dashboard for Residents

In an era where seamless Wi-Fi connectivity is non-negotiable, residents and multifamily owners and operators need VAULT.

  • Ability to manage their account and Wi-Fi password

  • At-a-glance management of all connected devices

  • IoT friendly tools to easily add devices to the network

  • View bandwidth utilization by day or device

  • Message center for interacting with the Wi-Fi support team

Community-wide Roaming

All areas of the community maintain robust connectivity, including residential units, common space, amenities, and staff offices.

Enterprise-grade Wi-Fi Security

VAULT automatically encrypts data without resident or staff intervention for a fully secure environment throughout the community.

Custom Branded User Interface

Integrate your brand’s unique colors, fonts and messaging into the VAULT user interface for a cohesive digital experience.

Property Management Tools

Venue Management Dashboard

Get your staff back to doing what they do best… impressing residents and renting apartments.

  • At-a-glance status of activity, including property overview

  • Summary of support and equipment status

  • Tablet-friendly quick buttons for adding residents and more

  • Tools for managing service activations and expirations

Challenges VAULT Solves for Multifamily

Easy and automatic connectivity – No PSK hunting

Bypass MAC Randomization

VAULT doesn’t rely on MAC addresses to be connected.

Certificates and Hotspot 2.0

Bypass unnecessary security steps like certificate installations.

Security That Follows the User

No need for open and unsecured common space networks.

Testimonials

What People are Saying

DISH Fiber’s goal is to break down the walls of the roaming experience, which is why we partnered with RoamingiQ.

Josh Wade
Director of Product Management
DISH Business